【EXPERT Q&A】What problems should domestic pharmaceutical and medical equipment enterprises pay attention to in export?

April 18, 2025  Source: drugdu 57

Drugdu.com expert's response:

 

When domestic pharmaceutical and medical device enterprises engage in foreign trade exports, they need to focus on core issues such as policy regulations, market demand, product quality, certification and compliance, and branding and after-sales service to ensure the smooth progress of export business. Below are specific considerations:

I. Policy Regulations and Compliance Requirements

Target Market Regulations

Different countries have significantly varying regulatory standards for medical devices. For example, the EU requires compliance with CE certification and MDR regulations, while the US requires FDA 510(k) registration or PMA approval. Enterprises must understand the regulatory requirements of the target market in advance to avoid product rejection due to compliance issues.

Domestic Export Policies

Enterprises need to obtain medical device registration certificates and production licenses issued by the National Medical Products Administration (NMPA) and handle import-export business licenses. Special medical devices (such as COVID-19 testing reagents) may require additional export permits.

Trade Barriers and Tariffs

Pay attention to the target market's trade protection policies, such as anti-dumping investigations and technical trade barriers. Some countries may impose high tariffs or additional certification requirements on medical devices.

II. Market Demand and Competition Analysis

Market Demand Differences

Developed countries have higher demand for high-end medical devices, while emerging markets focus more on cost-effectiveness. For example, countries with severe aging populations have high demand for rehabilitation equipment, while areas with scarce medical resources prioritize basic diagnostic devices.

Competitive Environment

The global medical device market is highly concentrated, with multinational corporations like Medtronic and Johnson & Johnson dominating. Domestic enterprises need to enhance market share through differentiated competition (such as focusing on niche markets or providing customized services).

Pricing Strategy

Avoid price wars and focus on product added value. For example, enhance competitiveness through technological innovation to improve product performance or provide full-lifecycle services (such as training and maintenance).

III. Product Quality and Certification

Quality Management System

Establish a quality management system compliant with ISO 13485 standards to ensure full-process control from design, production, to after-sales service. For example, a company lost over RMB 10 million due to an incomplete quality management system that led to product recalls.

International Certification

Prioritize obtaining certifications recognized by the target market, such as EU CE, US FDA, and Japanese PMDA. The certification process may take 1-2 years and requires early planning.

Product Adaptability

Consider the target market's usage habits and cultural differences. For example, the Middle East prefers large-font labels, while Southeast Asia requires adaptation to humid and hot climates.

IV. Branding and After-Sales Service

Brand Building

Enhance brand influence by participating in international exhibitions (such as MEDICA), publishing clinical research data, and applying for international patents. For example, Mindray Medical successfully entered the high-end market in Europe and the US through continuous R&D investment and globalization strategies.

After-Sales Service

Establish a localized service team to provide 24/7 technical support. For example, a company lost customers due to slow after-sales response but improved customer satisfaction to 90% by setting up overseas service centers.

Customer Training

Provide operational training for medical institutions to reduce usage risks. For example, United Imaging Healthcare helped African customers enhance imaging diagnostic capabilities through a "device + service" model.

V. Risk Management and Response

Exchange Rate Risk

Use forward foreign exchange contracts and RMB cross-border settlements to hedge against exchange rate fluctuations. For example, a company saw a 15% profit reduction due to a lack of exchange rate hedging.

Intellectual Property Protection

Apply for international patents to avoid infringement disputes. For example, a company paid over $5 million in compensation due to patent infringement.

Logistics and Supply Chain

Choose professional medical logistics service providers to ensure temperature-controlled transportation (such as -20°C to -80°C cold chain logistics). For example, a company lost over RMB 20 million due to logistics delays that rendered vaccines ineffective.

VI. Strategy and Resource Integration

Internationalization Strategy

Adopt a "merger + cooperation" model to quickly enter the target market. For example, MicroPort Medical acquired a German company to obtain its EU market access qualifications.

Resource Integration

Establish strategic partnerships with local distributors and hospitals. For example, a company successfully won a large medical device procurement project by cooperating with the African government.

Digital Marketing

Use social media and online exhibitions (such as Arab Health Digital) to expand customer reach. For example, a company increased customer inquiries by 300% through digital marketing.

VII. Case References

Success Story: United Imaging Healthcare achieved over 20% market share in Africa through a "device + service" model.

Failure Story: A company lost over RMB 5 million due to product seizure by EU customs for lack of CE certification.

VIII. Summary and Recommendations

Domestic pharmaceutical and medical device enterprises should prioritize compliance, focus on quality as the core, and drive growth through branding. By leveraging technological innovation, localized services, and strategic resource integration, they can gradually enhance international competitiveness. Additionally, they need to establish risk warning mechanisms to respond flexibly to market changes.

By editor
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